How to contact us in an emergency
In the event of an emergency, we will ensure that the right help gets to you without delay.
If there is a threat to life or to your property call the emergency services on 999
For all other issues that occur out of our normal office hours 09.00 - 17.00 please call our Out Of Hours helpline 020 3370 9405 where one of our team will assist.
Issues that may require an out of hours response include:
Water Supply
- Burst water main in the street
- No water supply
- Poor water quality
- Poor water pressure
Drainage
- Blocked drains
- Sewage flooding
- Surface water flooding
- Failed pumping station
- Broken drain cover
Roads and Streetlights
- Fuel spillage on the road
- Dangerous light column
Communal Buildings
- Significant damage to communal buildings
- Water leaks inside communal buildings
- No electricity in communal areas
- All fire damage
- Lift failure
Estate
- Fallen / dangerous tree
- Damaged play area equipment
- Fire damage
- Pest infestation
Once your Property Manager has confirmed the issue affecting you which is residents’ company responsibility, Bellharbour will work as quickly as possible to provide a solution.