Bellharbour is a trading name of Crabtree PM Limited. Crabtree PM Limited (‘Crabtree’), Company Number 01766406 whose registered office is 15 Galena Road, Hammersmith, London, England, W6 0LT is the “Data Controller” in respect of the information gathered and processed by us.
This Privacy Notice details what data we process and why we do this. For further information please contact our Privacy Controller who is detailed in this document. Bellharbour will process (collect, store, use and destroy) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data will be held in addition to these periods depending on individual business needs.
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
When you call Bellharbour, we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness. When you call Bellharbour we record a selection of calls. We use this information for training and also to help us provide a better service by being able to confirm what was said.
We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
We receive information from third parties in relation to your application. This information will be processed in accordance with GDPR.
Data Collection Forms
During the recruitment process, we will collect personal data using electronic and paper-based data collection forms.
What will we do with the information you provide to us?
All of the information you provide during the process will only be used for the purpose of progressing your application or to fulfill legal or regulatory requirements if necessary. We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.
We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.
What information do we ask for, and why?
We do not collect more information than we need to fulfill our stated purposes and will not retain it for longer than is necessary.
The information we ask for is used to assess your suitability for employment. You don’t have to provide what we ask for but it might affect your application if you don’t.
We ask you for your personal details including name and contact details. We will also ask you about your previous experience, education, referees and answers to questions relevant to the role you have applied for. Our recruitment team will have access to all of this information.
Our managers shortlist applications for interview.
We may ask you to participate in assessment days, complete tests or occupational personality profile questionnaires and/or to attend an interview, or a combination of these. Information will be generated by you and by us. For example, you might complete a written test or we might take interview notes. This information is held by Crabtree.
If you are unsuccessful following the assessment for the position you have applied for, we may ask if you would like your details to be retained in our talent pool for a period of six months. If you say yes, we would proactively contact you should any further suitable vacancies arise.
If we make a conditional offer of employment we will ask you for information so that we can carry out pre-employment checks. You must successfully complete pre-employment checks to progress to a final offer. We are required to confirm the identity of our staff, their right to work in the United Kingdom and seek assurance as to their trustworthiness, integrity, and reliability.
You will, therefore, be required to provide:
Proof of your identity – you will be asked to attend our office with original documents, we will take copies.
Proof of your qualifications – you will be asked to attend our office with original documents, we will take copies.
We will contact your referees, using the details you provide in your application, directly to obtain references.
We may, depending on the position applied for, be required to carry out appropriate background checks on your suitability for that position.
|Category of data||Purpose for processing data||Legal basis for processing||Third party organisations|
|Contact Details||Communication in relation job applications||The legitimate interest of communicating with job applicants||Third Party Accreditation Agencies and third party software and technical support providers|
|Documents relating to the recruitment process such as CV and qualifications||To fulfil our requirements of the recruitment process||The legitimate business interest of finding suitable candidates||Third Party Accreditation Agencies and third party software and technical support providers.|
|Contact details of referees||To obtain a reference||The legitimate business interest of obtaining a reference||Third Party Accreditation Agencies and third party software and technical support providers.|
|Appropriate background checks||To safeguard the assets, staff and clients of the employer, background checks may be taken||With explicit consent from you||Third Party Accreditation Agencies and third party software and technical support providers.|
|CCTV images||To provide security in buildings owned or managed by the company||The legitimate business interest of providing security||Third party software and technical support providers.|
|Identify documents||To ensure the identity of the applicant||Legal obligation to ensure the identity and right to work||Third party software and technical support providers.|
We secure electronic and manual information in the following ways
We will keep your Personal Information only as long as necessary for the purposes for which we collected it and to comply with applicable law.
Depending on our relationship with you, we may keep your Personal Information for a number of years after our relationship ends.
We will keep Personal Information for as long as is necessary for the purposes for which we collect it. The precise period will depend on the purpose for which we hold your information. In addition, there are laws and regulations that apply to us which set minimum periods for retention of Personal Information. We will provide you with further information if appropriate to give you a full picture of how we collect and use your Personal Information.
If your application is successful and you progress to becoming an employee, we will gather and process further personal data. If you have any concerns in relation to this you can review our Staff Privacy Notice by request.
Data processors are third parties who provide elements of our service for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
Group companies with whom data is shared will act as Data Processors.
None of the information that we collect process or store as a result of this website is transferred outside of the European Economic Area (EEA). This includes information that is exchanged with any third-party organisation as described above.
In the event that you wish to make a complaint about how your personal data is being processed by Crabtree or third parties, or how your complaint has been handled, you have the right to lodge a complaint directly with the Crabtree Privacy Controller in the first instance and also with the supervisory authority.
The details for each of these contacts are:
|Supervisory authority contact details||Crabtree Privacy Controller|
|Address||Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9||Marlborough House
298 Regents Park Road
|Telephone:||0303 123 1113||
020 8371 7070
We keep our privacy notice under regular review. This privacy notice was last updated on 6th December 2018.